In need of a safe place to sleep? At our temporary winter shelter, you’ll find rest for the evening, and resources to help you take your next step toward health.
Once you're settled in, you can meet with an experienced Case Manager and receive personalized 1-on-1 care. Collaborating with a Case Manager can give you the vital support you need to climb out of survival mode, move forward, and grow.
Location & Hours
UGM Women & Families Centre
616 E Cordova Street, Vancouver
Temporary Winter Shelter: Nov 1, 2024 to Mar 31, 2025
Open everyday 8:00pm - 6:00am
20 cots available for women
Accessing Shelter
Check-in occurs at the Women & Families Centre entrance doors on the corner of E Cordova and Princess St. at 8:00pm
Community members who have stayed the previous night can reclaim their bed first at 8:00PM. Any unclaimed beds are the available to those with shelter tickets. If available, empty beds can be claimed until midnight. If you leave before midnight, your bed will not be saved.
Shelter tickets are available at the Women & Families Centre Reception each day beginning at 4:00PM. A shelter ticket does not guarantee a bed, however it does save a place in line. Any empty beds are given to community members with tickets immediately after last night’s community members have checked in. After tickets have been distributed, if the shelter isn’t full, intake continues first-come, first-served from reception.
Note: We require the following information for shelter: first & last name, date of birth, housing status and length of stay. More information may be required at initial intake. Your privacy is important to us, and UGM follows all laws regarding your privacy and when your consent is required for disclosure.
Shelter services:
- Laundry: Is available every 4th night on a cot rotation.
- Showers: Are open until midnight each night.
- Supplies: Towels, basic hygiene items, earplugs, cups, etc. are available from staff.
- Case Management: See staff to meet with a Case Manager for assistance with goal setting, accessing other services, or whatever else you may need.
- Overnight Bin: Bins for storage are available. All items need to exit shelter with you.
Not provided at shelter:
- Food: No food is provided overnight. Drinking water is available in the lobby. Please do not eat or drink in the sleeping areas, other than water.
- Day Use Storage: All belongings need to exit shelter with you.
- In & Out Privileges: No re-entry to shelter.
- Smoking & Substance Use: We are not set up to accommodate smoking or substance use. If you need to use at night, staff can assist you in locating a safe-use shelter.
Shelter Schedule
4:00pm | Shelter tickets available at 616 Reception for those looking for a cot |
8:00pm | Intake for returning community members followed by those with tickets and then first-come, first-served |
10:00pm | Lights out & quiet time; please wear headphones when using devices |
12:00am | Showers close - community members asked to head to bed |
5:00am | Shelter wake up and lights on |
5:30am | Breakfast and coffee service in the Women & Families Centre Lobby |
6:00am | Shelter closes |
BC 211 has a list of shelters in Metro Vancouver and Victoria, BC.
The Shelter and Street Help Line – 2-1-1
The Shelter and Street Help Line assists people who are affected by homelessness in the Metro Vancouver and Fraser Valley regional districts, as well as in Greater Victoria. As a wide range of circumstances can result in homelessness, BC-211 provides information on a variety of programs and services.
The Shelter List details available shelter beds and mats for women, men, youth and families. The list is updated twice a day at 11:30 am and 7:30 pm.
Call or text 2-1-1 to find available shelter beds and services in the Lower Mainland and Victoria.